My building is equipped with “smart” elevators. You enter the floor you want to go to in the elevator lobby and the screen tells you which of the six elevators to go to.

No problem, right?

Well, the issue is that the elevators are way slower than any of the “dumb” ones I’ve used. On top of that, you also have another couple of issues that spawn from the initial one.Since the elevators are such crap, you don’t go to the elevator that you’re assigned to if a different elevator comes that’s also going to your

Since the elevators are such crap, you don’t go to the elevator that you’re assigned to if a different elevator comes that’s also going to your destination. This couples to another problem that since people are going to different elevators, other elevators now wind up wasting time going to ghost floors that no one is going to (because they boarded another elevator).

You also have the problem of density. In the lunch rush, for instance, you’re more likely to get on a crowded elevator because you simply want to get to your floor. The elevator doesn’t know that and doesn’t pack as efficiently as impatient people do.

Thirdly, the screen, in an effort to prevent a denial of service attack by repeatedly hitting your floor to “max out” the elevator, has a two-second delay. So in the rush times when there’s a line of people trying to key in their floor, you wind up with giant bottlenecks.

Then there are the elevators themselves… I’ve boarded the correct elevator (i.e. the car it told me to get on) and have the elevator “forget” that it’s going anywhere. Since there’s no UI on the inside of the elevator and the “open door” button didn’t do anything I was stuck until someone else summoned the elevator. There’s also the issue that oftentimes the elevator door closes and it just pauses for a good 10 seconds doing bupkiss while everyone stares at each other uncomfortably.

Sometimes the old tech just seems easier and better. The technology gets in the way of an essentially simple process and makes it hard and error prone.